Privacy Policy
TaxProtestKit ("we," "us," or "our") operates the website taxprotestkit.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our services.
1. Information We Collect
Information you provide:
- Name and email address when placing an order
- Property address for building your protest package
- Payment information (processed securely by Stripe — we never store your card details)
Information collected automatically:
- Browser type, device type, and operating system
- IP address and approximate geographic location
- Pages visited, time spent, and referral source
- Cookies and similar tracking technologies
2. How We Use Your Information
- To fulfill your order and deliver your protest package
- To communicate with you about your order or provide support
- To improve our website and services
- To send promotional emails (only with your consent; you can unsubscribe at any time)
- To comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. We may share data with:
- Stripe — for secure payment processing
- Email service providers — to deliver order confirmations and support communications
- Analytics providers — to understand website usage (aggregated, non-identifying data)
- Law enforcement — if required by law or to protect our rights
4. Cookies
We use cookies to improve your browsing experience and analyze site traffic. You can disable cookies through your browser settings, though some features of the site may not function properly without them.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information. Payment processing is handled entirely by Stripe, which is PCI DSS compliant. However, no method of electronic transmission or storage is 100% secure.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are retained for a minimum of three years for tax and legal purposes.
7. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Opt out of marketing communications
- Request a copy of the data we hold about you
To exercise any of these rights, contact us at the email address below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the site after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
support@taxprotestkit.com